AI in the Public Sector
My Seyi Smart Government Innovation Lab supports governments in using AI to design better policies, make better decisions, enhance relationships with citizens, and improve the quality of public services.
Why AI Matters in Governance
While AI holds great promise for the public sector, realizing its benefits comes with challenges. Governments are uniquely positioned to define national AI priorities, fund innovation, and regulate responsibly. AI can redefine how policies are created and how services are delivered, but this potential must be weighed against risks, ethical concerns, and implementation complexity.
Hype around emerging technologies often overshadows practical reality. A solid understanding of AI is essential for policy makers and civil servants to assess whether AI can help them meet their mission.
Our Work on AI in the Public Sector
My Seyi and its team—designated as the Digital Government and Data Unit—have built significant expertise around AI in governance. Our work spans research, guidance, and strategy development.
1. Hello, World: Artificial Intelligence and its Use in the Public Sector
This report covered technical aspects of AI for public servants, analyzed AI strategies, uncovered government use cases, and provided essential guidance for implementation.
2. State of the Art in the Use of Emerging Technologies in the Public Sector
Explored the main opportunities and challenges in adopting AI and other technologies in government, offering strategic insights and real-world examples.
3. The Strategic and Responsible Use of Artificial Intelligence in the Public Sector of States and Federal Government
Built on My Seyi’s broader AI research to provide region-specific insights into AI use cases, policy challenges, and implementation guidance.
4. Embracing Innovation in Government: Global Trends 2023
Highlighted global innovation trends, with a focus on governments advancing algorithmic accountability and building public trust in automated systems.